Request for a preliminary ruling from the Landgericht Kleve (Germany) lodged on 14 May 2021 – AB and Others v Ryanair DAC

(Case C-307/21)

Language of the case: German

Referring court

Landgericht Kleve

Parties to the main proceedings

Appellants: AB and Others

Respondent: Ryanair DAC

Question referred

Are Article 5(1)(c) and Article 7 of Regulation (EC) No 261/2004 ¹ to be interpreted as meaning that the operating air carrier must pay compensation in the event of a flight cancellation of which the passenger was not informed at least two weeks prior to the scheduled time of departure, even though the air carrier sent that information in good time before the expiry of two weeks to the only email address communicated to it in the course of the booking, without, however, being aware that the booking had been made via an agent or its internet platform and that the email address communicated by the booking platform could be used at most to contact the agent, and not the passenger directly?

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¹     Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91 (OJ 2004 L 46, p. 1).