Access to environmental information (anonymous requests): Member States may require prior identification in order to ensure the proper functioning of procedures, even though EU law does not impose such a requirement

Cancellation of a flight: the refund of the airline ticket price must include the commission collected by an intermediary at the time of purchase

Online games of chance: a player may, as a general rule, rely on the law of his or her country of residence when bringing an action to establish liability in tort or delict on the part of the directors of a foreign provider that does not hold the required licence

Openness and transparency: the Court of Justice of the European Union is modernising its digital communication