DOORSTEP SELLING
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EU law also protects the rights of consumers who conclude contracts in a doorstep-selling situation. The Court of Justice has ruled on several cases in this field, in particular as regards the right, for any consumer, to cancel such a contract within seven days of its conclusion. A consumer who enters into a loan agreement in a doorstep-selling situation does not lose his right of cancellation if he has not been informed of that right. Thus, a consumer who learns, five years later, that he had a right of cancellation, of which he was not informed by the bank at the time when the contract was concluded, may exercise that right (judgment of 13 December 2001, Heininger, C-481/99). In the same vein, if a bank fails to inform a consumer of his right to cancel a loan agreement concluded in a doorstep-selling situation, that bank must bear the risks inherent in the investment scheme concerned (judgment of 25 October 2005, Schulte, C-350/03 and C-229/04). |
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