Following the changes undergone by the Institution in 2020, 2021 promises to be a year in which ongoing projects will continue, incorporating the innovations resulting from the experience of working from home, in a context of a gradual return to more face-to-face working methods.
Virtual presence technologies, which were used so intensively in 2020, will serve as the basis for a project to diversify the range of services available to visitors. This project is intended to offer external visitors, for whom travel to Luxembourg constitutes an obstacle to their learning about the Court (inter alia, owing to geographical distances, the impact of such a journey in terms of time and cost, including the cost to the environment), the possibility of making a virtual tour of the Institution’s buildings as part of a remote visit. The proposed programme will include video sequences, a guided tour of the buildings and interactive encounters with members of the Court’s staff. Through this virtual visits programme, the Institution seeks to offer to a wide audience the possibility of learning about the Court’s role in the European institutional system and its contribution to the EU legal order, in the pursuit of a democratic goal. 2021 will initially see the launch of a pilot phase with a limited number of groups of young people (aged between 15 and 18), before expanding and adapting the service to other categories of visitors.